cpgtoto Platform Privacy Notice
This page describes what we collect when you use cpgtoto and how we keep that data protected. We at cpgtoto are committed to transparency about how your personal information flows through our platform, from the moment you sign up through every deposit, withdrawal, and live game session.
We understand that your trust is essential. When you verify your identity on cpgtoto with a national ID and phone number, or when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers (mobile banking, local payment, online payment, e-wallet), we collect information that directly supports account security, payment processing, and fraud prevention. This notice explains our approach to each category of data and your rights as a user on cpgtoto.
If you have questions about how we handle your information at any point—whether you are in Jakarta, Surabaya, or another region—our support team is available to clarify our data practices.
What We Collect and Why
We at cpgtoto collect your personal information only to the extent necessary for account creation, identity verification, payment processing, and platform security. When you register on cpgtoto, we request your full name, date of birth, national ID number, and phone number. This data is mandatory for KYC (Know Your Customer) compliance, which protects our platform and all users from fraud and money laundering.
Our payment processing on cpgtoto requires us to record transaction history, deposit amounts, withdrawal requests, and the payment method you choose. If you deposit via DANA or e-wallet, we log the transaction ID and timestamp. If you use mobile banking, local payment, online payment, e-wallet, or a bank account (mobile banking, local payment, online payment, e-wallet), we retain the same level of detail. We do not store your full bank account number or e-wallet PIN; those remain with the payment provider.
We collect gameplay data on cpgtoto to support live sessions, calculate withdrawals, and detect unusual account activity. This includes:
- Session timestamps and duration on cpgtoto games (Aviator, Sweet Bonanza, live blackjack, Liga 1 football markets)
- Device information (operating system, browser type, IP address)
- Geographic region (city or province level, never precise location)
- Support tickets and communication logs between you and our cpgtoto customer support team
We at cpgtoto do not sell your personal data to marketers or advertisers.
Third-Party Processors
Our cpgtoto platform relies on external partners to process payments and verify identity. Your data is shared with mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment operators only to complete the specific transaction you initiate. We also work with KYC verification services to validate your national ID against government records. These processors are contractually bound to keep your information confidential and may not use it for their own marketing.
We at cpgtoto host our servers in Southeast Asia, primarily in Indonesia. Your data may also be transferred to processors in Singapore or Malaysia for redundancy and security purposes. Each transfer is encrypted in transit using industry-standard SSL/TLS protocols.
Your Rights and Our Commitments
We at cpgtoto give you control over your personal information. You may request a download of all data we hold about you on cpgtoto by contacting our support team; we typically respond within five business days. You may also request correction of inaccurate information or deletion of your account and associated data, subject to legal and payment compliance requirements.
We keep your data secure through encryption, firewalls, and regular security audits. Our cpgtoto platform requires two-factor authentication (2FA) on withdrawal requests to prevent unauthorized access. If you suspect unauthorized activity on your cpgtoto account, contact support immediately—we can freeze your account pending review and reset your password.
We at cpgtoto retain your data for as long as your account is active, plus five years after closure for tax and fraud investigation purposes. Payment records on cpgtoto are retained to comply with Indonesian financial regulations. If you played Liga 1 markets or any other games on cpgtoto, those transaction records are archived for this minimum period.
We do not knowingly collect data from users under legal age. If you believe we have collected information from a minor, contact our support team at once. We at cpgtoto are committed to a safe, compliant platform for all jurisdictions where our service is lawfully available. For inquiries about this privacy notice or to exercise your rights, reach out to our multilingual support team—available in Jakarta and other regions—through the in-app support menu on cpgtoto.